ESG Report Automated IT Services Delivery Drives IT Transformation and Business Value

The business impacts of using a cloud operating model

TRunning IT-as-a-Service is a key measurement of IT transformation, but it offers major operational benefits on its own. ESG's research shows that ITaaS use is directly associated with better application agility, faster time to market, smarter allocation of staff resources, and more cost-efficient IT operations. 

Commissioned by DellEMC and Intel, ESG interview 4,000 IT executives from private and public sector organizations across 16 countries. Based on their responses ESG developed this report showing the maturity stage of IT transformation and the correlation to business growth and agility. 

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